Practical info

Enjoy your stay at the Festivalpark in Werchter. Everything you need to know to make your stay pleasant, can be found here.

WHERE IS WERCHTER?

The festival park is located alongside the Haachtsesteenweg in Werchter (Belgium). Werchter is a centrally situated village, not too far from Brussels (30 km), close to Leuven (15 km).

AT THE FESTIVALPARK

INFOSTAND


There will be an information stand at Werchter bridge (near the main entrance).
Tel: +32 (0)16 60 50 33 (during the festival only)

FIRST AID


The Red Cross and MUG Leuven will maintain a permanent presence on the festival grounds.

ATM (CASH DISPENSER)


At the Festival Park, there is a mobile branch of KBC bank at the disposal of festival-goers.

FOOD


A wide range of food is available on the festival ground, for a decent bite comes in very handy at times. So there is plenty of variety. A selection of what is available: pizza, filled sandwiches, spring rolls, salads, wok dishes, French fries with or without snacks, fruit, waffles, pasta, ice cream and way more. Picnic benches are available for a nice meal with friends. Those of you who like things to be a bit more fancy – e.g. delicious oysters – may opt for the ‘wine and dine’ at the Chill Out.

BEVERAGES


Beer and refreshing drinks are available from drinks stalls which are scattered all over the festival ground. Specialized stalls offer coffee, milk, fruit juice, wine and sparkling as well.

Drink/food coupons enable you to purchase both food and drink in the Festival Park. A drink/food coupon costs 2,5 euro.

On the festival ground, food and drinks coupons can be purchased cash and by debit and credit card (Visa, Mastercard).

RECYCLING


As always, 20 empty plastic cups or PET bottles are worth one beverage ticket if exchanged at the ‘recyclage’ stands.

DO & DON'TS


Entering the festival site implies your agreement with all preventive and monitoring measures taken by the organiser or safety team including potential frisking and bag searches. Failing to comply with these measures will lead to refusal or withdrawal of the right of access.

DON'T: Things that are not welcome include: sharp objects, weapons, glass, tins, bottles (glass & plastic), alcohol, (professional) audiovisual recording equipment, folding chairs, large backpacks, tents and all kinds of camping gear, gas burners, candles, pocket or other knives, flagpoles, parasols, non-retractable umbrella’s with pins, plastic or wooden bins, blocs of polystyrene foam, drinking cups, mess tins and drinking bottles, flyers, stickers and other promotional material, bicycle pumps and bicycle repair equipment, laserpen and animals.

DO: Welcome are: guide dogs for the visually impaired, simple disposable or pocket cameras, sandwiches, coolers (filled with beverages in carton, plastic jars with chocolate spread/jam), thermos flasks, retractable umbrellas without pin (no parasols), plastic and blankets to sit or lie on, sun lotion, perfume bottles, deodorant, refreshment water in a vaporizer and small backpacks or other bags.

MAKING FIRE! Burning paper and other waste is strictly prohibited on the festival ground. Not only do you put yourself at risk, but also other festival goers.

FLYERS AND POSTERS :On and around the festival ground (this means on the public road as well) it is strictly forbidden to hand out flyers or put up posters or any other type of promotional material.

WERCHTER BOUTIQUE ACCESSIBLE TO PEOPLE WITH DISABILITIES


In collaboration with Intro, Werchter Boutique puts in a great effort to make the festival accessible to the disabled:

  • There is an alternative, accessible and less crowded entrance for people with a disability. One person is allowed to accompany him/her through this entrance.
  • We have provided a viewing platform for wheelchair users, people with crutches... with a grandstand view of the performing artists. Because we would like allow as many disabled people as possible, only one friend/carer will be allowed to assist the disabled festival goer on the platform.
  • Adapted toilets are situated in locations all over the festival site.
  • If you have a (blue) European disabled badge and you think you will get into trouble when you cannot come close to the festival entrance, please get in touch with Intro. Click here to view a map of the ADL parking.
  • Throughout the festival, you can always call on ADD staff for assistance, free of charge. This may include: toilet, moving and eating assistance... Do not hesitate to talk to an ADD assistant, whenever you require assistance. You can find them on the festival site at the viewing platforms.
  • We will also look for a solution whenever you have problem with your wheelchair or another aid.

Should you wish to make use of the aforementioned facilities? Have you got a handicap and are you facing any problems to which you can’t find a solution? Would you just like some more information? Send an e-mail to boutique@intro-events.be.

If you have a valid festival ticket and you wish to use our ADD facilities or apply for a parking card or another permit, please contact Intro before Wednesday May 16th. More information about Intro on www.intro-events.be.

Jelle De Smedt
Noorderlaan 4
1731 Zellik

E-mail: boutique@intro-events.be
Web: www.intro-events.be

SAFETY


No crowd surfing

As was the case in previous years, and as is the case at all the big European festivals, crowd surfing is prohibited. Anyone who is caught crowd surfing will be escorted from the festival. The good sense behind this ban became immediately clear when it was first imposed. People in the front rows were finally able to enjoy the spectacle on the stage without the worry of having to protect their head and limbs. It is better and safer for all, and lessens the risk of injury considerably.

  • Other measures to improve safety/safety lanes

    As in previous years the stage elements have been designed and built with the safety and comfort of the visitors in mind. We pride ourselves as having led the way in this area now that the systems we started using have been adopted by the other big European festivals. Safety lanes are made from sturdy, free standing barriers and are designed to allow security and emergency services to get right into the crowd, either to evacuate or attend to a patient without disturbing the rest of the audience. They are also set up to absorb some of the forward and sideward pressure of the crowd.

  • Floor

    At the front of the stage there is a tufted rubber floor to prevent muddy or slippery patches appearing after heavy rain.

  • Video screens

    These are located at either side of the stage and allow people at the back of the crowd to see what is happening. There is no need to be right at the front of the crowd to enjoy the festival at its best.

WHERE TO STAY


Festival campsites will not be opened, as Werchter Boutique is a one-day festival. Wild camping is not allowed so if you wish to spend the night in the vicinity of Werchter, please turn to the Tourist Info Centre of the City of Leuven (‘In & Uit Leuven’) for all information and accommodation possibilities in the region: http://www.leuven.be/vrije-tijd/toerisme/overnachten/